FAQ

How much does delivery cost and when is it available?

Delivery charges are $5.00 EFFECTIVE JAN 1/10.  Delivery on Wednesday afternoons and evenings is quite full, however, check in at the store at 352-FUEL to discuss delivery options.  We still have a few spots remaining for bins to be delivered on Friday morning.  Please call the store for more information and updates on route information.
 

Can I Sign Up for a Bin Online?

Our profile forms which we complete for each customer who wishes to begin bin service is available in-store or print off our pdf version off our website. or it can be completed over the phone.   We like to meet all our customers and begin to develop a rapport so that each customer feels confident and comfortable communicating with us regarding your bin and any changes needed.  The phone number at the store is 352-3835 to get the bin rolling or the form can be faxed in to 352-3841!
 

Is there any changes in price in the wintertime?

You will likely notice an increase in your bin price in the winter season approaches.  Typically, it is more difficult to get greens like lettuce and spinach so prices are reflective just as they are with conventionally grown food.  Organic growing conditions do not "force" produce to grow, therefore, if we do get a strawberry in, it likely will have had to come from a far distance to get here from warmer climates and a hefty pricetag will be attached! (That's why we tend not to order berries in the wintertime...but we do have some frozen ones in the store!).  The reason why you'll still see them conventionally grown in the supermarkets is because many times they are genetically modified to grow under very cool conditions.  The effects of GE foods are not yet completely researched and definitely not organic in nature.

 The staff at Body Fuel do their very best to order produce with a reasonable price tag attached even when availability in the winter months is somewhat challenging. 

 

We don't eat oranges in our household. Can we have them eliminated from our bin?

We recognize that not every family eats apples, oranges, bananas, carrots and lettuce!  Each of us have different taste preferences and dietary needs.  In recognition of this, we will eliminate any of the "basics" that come weekly in every bin in order to accommodate your needs.
 

Can I change my bin size or cancel it for a week if I need?

Definitely!  The mass order for organic produce is placed on Sunday mornings bright and early so if you do need changes to your bin (whether it be to increase/decrease your bin, cancel it or eliminate items from it), please make the changes by Saturday night at 8pm.  You are able either to leave a message at (306)352-FUEL (3835) with your changes or e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

How do I register as a new user?

  1. To register as a new user you click on 'New Account' at the top of the page.
  2. Fill out the form with  your name, a valid e-mail , a username and a password (of your choice entered twice) an click on 'send registration'
  3. Check your e-mail account for a e-mail with a link that will validate your account.
  4. Follow the link.
  5. Go to the website and click on login at the top of the page and type in your username and password (optional: click the checkbox to have your web browser remember your information for you.  This may not work with every browser but it does work with Firefox <www.mozilla.org>)


If you register from the shopping cart (ie you are trying to checkout) the steps are different:

  1. From the first step in the checkout sequence, fill out the 'New? Please Provide Your Billing Information' section.
  2. Once you agree to the 'Terms of Service' and click the 'send registration'
  3. You will be sent to the Home page, check your e-mail for a message that will give you the password.
  4. Enter you e-mail address as your username and the password that was sent to your e-mail account.
  5. Return to your shopping cart and proceed with checkout (note that you may be asked for your username and password again on the first step.)
 
1307A Ottawa Street
Regina, SK
(306)352-FUEL

Hours: Monday Tuesday and Friday
9:45am – 5:30pm
Wed and Thursday 9.45-8pm
Saturday 12-4pm

Pick ups - Wed, Thursday, Friday and Saturday
Delivery times - Wednesday afternoon and evening, Thursday evening, Friday mid day